Privacy Policy

1. Data Controller

HypeTorch ("we", "our", or "us") is the data controller responsible for your personal data. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Contact: hypetorch@gmail.com
Legal Basis: Legitimate interest and consent

2. What Data We Collect

Personal Data from Contact Forms:

  • Name and email address
  • Company name and job title
  • Message content and inquiry details
  • IP address and timestamp (automatically collected)

Technical Data:

  • Browser type and version
  • Device information and screen size
  • Pages visited and time spent on site
  • Referral source (how you found our website)

3. Legal Basis for Processing

Contact Form Data

Processed based on your explicit consent to respond to your inquiries and provide requested services.

Technical Data

Processed based on legitimate interest to improve website functionality and user experience.

4. How We Use Your Data

  • To respond to your inquiries and provide customer support
  • To send you information about our services (with consent)
  • To improve our website and user experience
  • To comply with legal obligations
  • To detect and prevent fraud or security issues

5. Data Retention

We retain your personal data only as long as necessary:

  • Contact inquiries: 3 years or until resolved
  • Technical data: 12 months maximum
  • Marketing data: Until you withdraw consent

You can request deletion of your data at any time by contacting us.

6. Cookies and Tracking

🍪 Cookie Consent Management

We use a cookie consent banner that allows you to choose which types of cookies to accept. Your preferences are stored locally in your browser.

Essential Cookies

Always active. Required for basic website functionality.

Analytics Cookies

Help us understand website usage (requires consent).

Marketing Cookies

Used for personalized advertising (requires consent).

You can change your cookie preferences at any time by clearing your browser data and revisiting our site.

7. Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your personal data ("right to be forgotten").

Right to Portability

Request transfer of your data to another service provider.

Right to Object

Object to processing based on legitimate interests.

Right to Restrict

Request limitation of processing in certain circumstances.

How to Exercise Your Rights: Send an email to hypetorch@gmail.com with "Data Request" in the subject line. We will respond within 30 days.

8. Data Sharing and Transfers

We do not sell or rent your personal data to third parties. We may share data only in these limited circumstances:

  • With service providers who help us operate our website (with appropriate contracts)
  • When required by law or to protect our legal rights
  • In the event of a business merger or acquisition (with notice to affected users)

Any international transfers are protected by appropriate safeguards as required by GDPR.

9. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • HTTPS encryption for all data transmission
  • Access controls and authentication systems
  • Regular security audits and updates
  • Staff training on data protection principles
  • Incident response procedures for data breaches

10. Contact and Complaints

Data Protection Contact

For any privacy-related questions or to exercise your rights:

Email: hypetorch@gmail.com

Subject Line: "Data Protection Request"

Right to Lodge a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local data protection authority. In the EU, you can find your data protection authority here.

11. Policy Updates

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Updating the "Last updated" date below
  • Displaying a notice on our website
  • Sending an email notification (if we have your contact information)

We encourage you to review this policy periodically to stay informed about how we protect your data.

Last updated: August 12, 2025
Version: 2.0 (GDPR Compliance Update)

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